COVID-19 Updates

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All you need to know about what's open here at Uncle Henry's during this time

20/07/20 Update:

Dear Customers, 

From today (20th July), Uncle Henry's Farm Shop, Butchery and Cafe are back to normal opening hours:

Monday - Saturday 9:30-5pm and Sundays 10-4pm (please note that the cafe closes 30 minutes prior to these times).

Our Maize Maze attraction is now also open for the summer; find out more including how to book by clicking here.

We are delighted to have achieved the Visit England's “We are Good to Go” accreditation which recognises that we are following government and industry COVID-19 guidelines, ensuring processes are in place to maintain cleanliness and aid social/physical distancing.

Please see below specific COVID-19 guidance for each area of Uncle Henry's:

Farm Shop & Butchery

  • Facemasks must be worn from Friday 24th July
  • We have a limited capacity in the shop at any one time
  • There is a hand and trolley sanitser station set up for your use on entry
  • Entry is via the usual sliding doors (seperate entrance for our cafe)
  • We are still offering a food shopping collection and delivery service, for more information please click here
  • We are also still offering personal shopping slots every day. This is for you to have the shop to yourself each monring, for more information on how to book please click here
  • Perspex screens have been installed at our till points
  • We ask for card payments during this time please
  • If you feel unwell or develop COVID symptoms, for the safety of our staff and other customers, please do not visit us

Cafe

  • Bookings only, please call 01652640308 to book a table (takeaway food and drinks are available with no need to book)
  • Outdoor seating will be offered primarily so long as the weather allows with indoor seating available in the event of bad or very hot weather
  • Entrance via the top double doors to the right of the main barn - please follow the signs
  • Full table service
  • Adequately spaced tables to ensure social distancing
  • Reduced capacity
  • Card only payments
  • Perspex screens at order point for takeaways
  • We ask all customers to adhere to current government guidelines set out regarding maximum group sizes and numbers of households when making bookings with us
  • If you feel unwell or develop COVID symptoms, for the safety of our staff and other customers, please do not visit us

Farmers Den Play Area

  • Reduced capacity in play area and on individual pieces of equipment
  • Hand sanitiser station for use on entry and exit
  • Some equipment not available for use e.g. wigwam
  • As this is a free facility, it is not manned by a member of staff and therefore we rely on customers to follow the clear guidance provided at all times please
  • If you feel unwell or develop COVID symptoms, for the safety of our staff and other customers, please do not visit us

We look forward to welcoming you!

The Uncle Henry's Team.

......................................................

06/07/20 Update:

Dear Customers,

Following last weeks government announcements on the re-opening of the hospitality industry, we are delighted that our cafe will re-open on Saturday 4th July.

To begin with, we will be open 5 days a week (Weds-Sun) for breakfast, lunch, afternoon teas and coffee and cake, on a bookings only basis. If you would like to book a table, please give us a call on 01652640308. (You are welcome to call in for takeaways without ordering/booking ahead). 

Our team have been working hard to ensure that we meet government guidance set out to make us COVID secure and therefore we have measures in place to ensure both staff and customer safety.

These include:

  • Outdoor seating so long as the weather allows with indoor seating available in the event of bad or very hot weather
  • Full table service
  • Adequately spaced tables to ensure social distancing
  • Reduced capacity
  • Card only payments
  • Perspex screens at order point for takeaways
  • Increased cleaning

We are delighted to have achieved the Visit England's “We are Good to Go” accreditation which recognises that we are following government and industry COVID-19 guidelines, ensuring processes are in place to maintain cleanliness and aid social/physical distancing.

We ask all customers to adhere to current government guidelines set out regarding maximum group sizes and numbers of households when making bookings with us.

If you feel unwell or develop COVID symptoms, for the safety of our staff and other customers, please do not visit us. 

Our Farm Shop, Butchery and Farmers Den Play Area remain open 7 days a week (9:30-5pm Mon-Sat and 10-4pm on Sundays).

We are still offering a food shopping collection and delivery service, for more information please click here.

In addition, our NEW outdoor crazy golf course is also currently open, for more information please click here.

We plan to open our Maize Maze from Saturday 18th July, more information to follow.

We look forward to welcoming you!

The Uncle Henry's Team.

 

21/03/20 Update:

Dear Customers,

Following the Government announcement made on 20th March, the Uncle Henry's cafe, play area and conference facility is now closed until further notice. 

Our farm shop and butchery reamin open 9:30am-5pm Monday-Saturday and 10-4pm on Sundays.

We have introduced further measures to reduce our risks: we are now only accepting card payments, there is a limit on four customers in the shop at any one time and customer toilets are now closed. 

See details in our original statement below for additional services we are providing during this time. 

Thank you for your support during this difficult time,

The Uncle Henry's Team.

 

 

Original statement - 18/03/20

Dear Customers,

We are all thinking about our families and friends at this unprecedented time, particularly the old and vulnerable. We are also concerned for our own workforce across Uncle Henry’s and our farm and of course, you our customers.

At the moment, we remain open and we wanted to take this opportunity to write to you to let you know what we are doing to keep everyone safe and to try and support our community during this time of need.

Hygiene

We have been keeping up to date with government advice, following guidance from Public Health England and the World Health Organisation. In particular, our team are taking extra care through minimising physical contact and washing their hands regularly. Our front of house service teams have started to wear gloves to heighten their awareness and we are performing enhanced daily cleaning routines.

Café

Our café currently remains open and we are fortunate to have various dining spaces allowing us to seat groups away from each other where practically possible. With Mother’s Day around the corner, we are offering a take away high tea for people to enjoy at home.

Shop & Butchery

Supermarkets and food shops across the country have been busy with customers choosing to stock up. At present, we have very good stock levels and are continuing to be able to serve our customers well. We have ordered more stock of essential items and have deliveries arriving daily. Our kitchen team are focused on food production for the shop and butchery counters.

We are also trying to source additional essential items to add to our range such as toilet roll and hand sanitisers – we will keep you update via social media if and when these become available.

In order to help those who are more vulnerable, from this week we have also introduced additional services:

  1. Home delivery service – please click here for further information.
  2. Call and collect service- please click here for further information.
  3. Personal shopping slots bookable daily at 9:00am or 9:15am – please click here for further information on how to book.

 

We thank you for your continued support at this time.

The Uncle Henry’s Team