Our Values

Home Our Story Our Values

We are focused on customer service, sourcing, great value food and making a positive difference to our local community.

“To provide excellent customer service”

We pride ourselves on delivering high standards of customer service. Nothing is too much trouble for our friendly team. Whether it’s a cheese taster at our deli counter, cooking advice from our experienced butchery team, or a friendly chat about a product in the shop or about what’s on our menu, we are always happy to help. 

Check out our meet the team page to learn more about our fabulous team, including those people behind the scenes! And don’t just take our word for it…

‘We have been visiting Uncle Henry’s since 2006 – the experience gets better every time we visit. Julie and her colleagues are true assets; always friendly, courteous and helpful. The experience has been shared with many family and friends alike’ Larry & Lisa Annis

‘You are too good to miss’ Mr & Mrs Ikin

“To source fresh, local, seasonal and artisan produce”

Here at Uncle Henry’s, we source our products with care and attention to detail. Freshness and seasonality are important to us and this is reflected through our daily cafe specials board and our seasonal product ranges in our farm shop. Many of the vegetables we sell, we grow ourselves and you can’t get fresher than dug from our walled garden or the field next door!

We have a great relationship with over 45 Lincolnshire producers; our local food heroes! We see ourselves as a hub of local food and an outlet for local food businesses to showcase their product. We are lucky here in Lincolnshire to have such a wealth of produce available on our doorstop and such innovative food producers – whether it’s honey, plum bread, hummous dips, rapeseed oil, craft ales & cider or delicately sparkling soft drinks – it’s all produced right here in our home county!

“To provide great value for good values”

We understand that affordability is important to our customers. Our local and great tasting food does not mean expensive. Did you know that you can purchase a loaf of sliced white or brown freshly baked bread, 6 medium free range eggs, 4 pints of full fat or semi skimmed milk and a seasonal vegetable box – all of which has been sourced locally and to high animal welfare standards – for just £10? Every month we have promotions in store, including a sausage and cheese of the month which carry a 10% discount. Every Saturday we have in store tastings for you to enjoy.

“To make a difference within our community”

Uncle Henry’s is seen by many members of our local community to not only be the heart of good food, but also the heart of the community. We are a fun destination for local people to meet, greet, relax and enjoy! Our calendar of free events is action packed and ever expanding – check out our events page for more information about what’s coming up over the next few months. 

We work closely with local charities and this year we have raised over £5,000 for local causes. Our twice yearly gift fair is held in conjunction with Grimsby Leukaemia & Lymphoma Research. It successfully raises funds for this worthy cause and also gives local crafts people an opportunity to market their products. We are also happy to support local charity events held outside of Uncle Henry’s through donations of raffle prizes for example. 

We educate local children through hosting over 40 school visits each year, free of charge. Our educational co-ordinator tailors your visit to suit the curriculum and your needs. Visit our education page to learn more about school visits and our classroom in the woods.

Uncle Henry’s conference facilities are used by an increasingly diverse range of local businesses. The facility provides a flexible space for businesses to use. We also regularly hold group visits for local WI groups and are flexible in terms of accommodating what the group would like to get out of their daytime or evening visit.

Jan Masters

Great customer service is important

We are always happy to help and no customer query is too much trouble. I really enjoy catching up with our regular customers and meeting new faces too.

Jan Masters

Customer Service Assistant

Uncle Henry’s is set in a converted farmyard and opened in 2006.

Learn More

Uncle Henry’s is part of a family farming business.

Learn More

We couldn’t do what we do without our fabulous team!

Learn More